Aviz legal
This page contains the legally required disclosures for our online store, including company identification, regulatory authorities, and dispute resolution information.
Operator of this store
Sharm Collection EOOD (Шарм Колекшън ЕООД)
Limited liability company (Еднолично дружество с ограничена отговорност), registered in the Bulgarian Commercial Register on 07.07.2025.
| Detail | Value |
|---|---|
| EIK (company registration number) | 208386189 |
| Registered office | ul. Ivan Mihaylov 64, entr. A, fl. 5, apt. 32, Blagoevgrad 2700, Bulgaria |
| Manager (Управител) | Denis Stoyanov |
| Sole owner of capital | Denis Stoyanov |
| Primary business activity (НКИД) | 4791 — Retail sale via mail order houses or via Internet |
Contact
- Email: sharm.collection.bg@gmail.com
- Phone: +359 886 626 042
- Customer service hours: Monday–Friday, 09:00–18:00 EET
VAT status
Sharm Collection EOOD is not registered for VAT under Article 96 of the Bulgarian VAT Act (operating as micro-business). No VAT is charged at checkout. Prices displayed are final amounts payable.
We hold a limited VAT registration under Article 97a of the Bulgarian VAT Act for the purpose of receiving cross-border services from EU suppliers (e.g. advertising platforms) under the reverse charge mechanism. This registration does not apply to outgoing sales.
Supervisory authority
Consumer protection in Bulgaria is overseen by:
Commission for Consumer Protection (Комисия за защита на потребителите) Website: https://kzp.bg The Commission accepts consumer complaints and mediates disputes.
Online dispute resolution
Pursuant to EU Regulation 524/2013, the European Commission provides a platform for online dispute resolution between consumers and traders:
EU ODR Platform: https://ec.europa.eu/consumers/odr/
EU consumers can submit complaints related to online purchases directly through this platform. We are not currently committed to using any specific alternative dispute resolution body, but we will respond to all consumer complaints in good faith within 14 days.
Intellectual property
All content on this website — including but not limited to product photography, designs, text, logos, and the "sharm" trademark — is the property of Sharm Collection EOOD or its licensors. Reproduction, distribution, or commercial use without prior written consent is prohibited.
Liability for content
The content of this website has been prepared with reasonable care. However, we make no guarantee as to the accuracy, completeness, or topicality of all content. We are not liable for damages arising from the use of information provided unless caused by gross negligence or willful misconduct.
Liability for external links
Our website may contain links to third-party websites over which we have no control. We are not liable for the content of such external websites. The respective operators are solely responsible for the content of their own sites.
Applicable law
These disclosures and the operation of this online store are governed by the laws of the Republic of Bulgaria and applicable European Union regulations.
Last updated: [insert date when published]